All shipments are sent by courier or by post depending on the country you reside in. You will receive a tracking number or link along with your Shipping Confirmation. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. Krossprint will dispatch the approved orders as quickly as possible and in the order that they have been received.

  1. Shipping destinations and shipping fees
    Estimated delivery time is 1-5 working days if anything else is not announced.
    Shipping fees will be added and displayed at checkout before the final payment step. b. Uncollected packages
    We will charge £15 for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered contact our customer service immediately. You still have to collect your package and return it back to us. Damaged goods shall be reported at the pick-up point. If you notice the damage after receiving the package please contact our customer service. When returning it you are responsible for the goods.
  2. Customs and import fees
    You will be charged all costs for customs and import fees to your selected shipping country, make sure you understand what rules and fees apply by contacting relevant authority or local courier company